COVID-19 Operations

Last updated August 26, 2020

We are looking forward to returning back to the Loup this winter and being able to enjoy the beautiful, fun and healthy mountain environment with our Loup Community. We also understand it is our community and greater global responsibility to facilitate area operations in as healthy and as safe a manner as possible, within the CDC health guidelines given during COVID-19.

This is our responsibility as a business, and also as individual members of our greater communities. Following CDC heath guidelines will also be your responsibility through frequent hand washing, wearing a mask over your nose and mouth, and maintaining social distancing. Above all, if you feel sick or have been exposed to COVID we ask that you stay home.

That said, we wanted to share our current COVID management plans with you:

• Operating Schedule •

While always dependent on snow, we hope to open December 19th and be open until Christmas Day, then re-open from the 26th through the 30th. After that we will resume our normal schedule of Weds/Fri/Sat/Sun until the President’ Day week- we will be open February 12-21st.

We will resume our normal schedule though the first weekend of March. The weekend of March 12th-13th we will be open all 3 days.

Following that we will only be open Saturday and Sunday through our projected last day of March 28th. This schedule may change depending on snow, ski patrol availability or other reasons. This is also subject to local, state and federal regulations regarding COVID.

• Daily Operations •

Every one of us maintaining reasonable and safe COVID practices at the ski area is essential to our ability to operate for you this winter, as well as maintain the jobs the ski area provides for our employees. It is also vital to helping all of us move beyond COVID. We ask and expect everyone to be respectful of all mountain policies, including new and changing COVID policies. Failure to do so will result in your being asked to leave the ski area.

Facemasks will be required in all indoor facilities like the lodge, bathrooms and rental shop.

• Cleaning & Sanitation •

We will adopt cleaning and disinfection strategies for all areas of our operation, including high-touch areas such as restrooms, the day lodge/dining facilities, ticket offices, and rental shops. We will clean these areas after high traffic periods or more as needed. All cleaning products used will follow CDC and EPA guidance on agents which are effective against COVID-19. Hand sanitizer will be available in the day lodge and rental shop.

• Ski Lifts •

A facemask will be required in the lift lines and on the chair. Distancing of 6 feet will be required in all lift lines. We will only be loading 2 passengers per quad chair unless you are with people from your family or living situation (your “bubble”).

• Rental Shop •

We are fortunate to have the opportunity to expand the rental shop this summer. That will allow for more people and easier throughput, although the number of people admitted to the shop will be limited. We are in the process of creating an on-line rental form to minimize the time you and the staff spend interacting. We also anticipate having a kiosk outside where walk-up rentals can fill out a form.

• Day Lodge & Food Service •

We are fortunate to have the opportunity in our new lodge to expand the day lodge capacity by 50% this summer. Our menu will continue to focus on grab and go items and will be available for take-out. We are planning a revised traffic flow to expedite food service and minimize time spent indoors. We will follow all guidelines from local, state and federal agencies regarding the amount of indoor seating available. Currently it is restricted to 50% under Phase II and more outdoor seating will be available. Masks will not be required when you are eating or drinking.

• Snowsports School •

We may not be able to offer all our normal programming due to social distancing requirements. At this point, it looks like the Tots Program will not be offered due the need for the Instructors to be hands on with the students in order to get them up the rope tow. Group lesson size will also be limited – that number is currently TBD. Lessons may not always be available due to lack of instructor availability. It is strongly suggested you reserve a lesson in advance using our on-line lesson request form.

• Ticket Office & Season’s Passes •

The administrative office will be closed to the public and all business will be conducted at the ticket window. We will be contacting spring passholders this fall so they can email us their photos for their passes, so that they can pick up their pass and sign a release at the window.

• The Luge •

Advance reservations are required and payment is also due in advance. We will only be booking Luge groups that share the same living situation and the minimum group size will be four. Advance reservations are required, and payment is also due in advance. Luge check in and release signing will occur outdoors at the Luge Shed. A facemask will be required during the cat ride.

• Ski Patrol •

Our resident physician is working the National Ski Patrol to create policies for patient care and transport.

For the latest on CIV 19 in Okanogan County you can visit the counties website here.

We remain optimistic for another great season at the Loup, even if it looks very different than years past. We look forward to seeing you on the hill!